Customer engagement for physical businesses

One tap.
No searching.

Baffee turns every visit into loyalty, reviews and honest feedback — from a single tap on your counter. No apps. No paper cards. No friction.

No card required · Live in minutes

The Corner Café

How was your visit?

😊😐☹️

Loved it? Tell the world

Leave a Google review

Opened by a tap · no app installed

2.4s

from tap to feedback

3.1×

more Google reviews

0

apps to download

76%

repeat-visit lift

For your customers

They tap. That's the whole thing.

No app, no account, no hunting through a wallet. A customer taps your stand and the right screen opens in their browser in about two seconds. Delight before they've left the counter.

  • Works on any modern phone
  • Nothing to install
  • Rewards the moment, not the paperwork

The Corner Café

How was your visit?

😊😐☹️

Loved it? Tell the world

Leave a Google review

Opened by a tap · no app installed

For your reviews

Turn a good visit into a 5-star rating.

Happy customers get a warm nudge straight to your Google review page. Unhappy ones get a private line to you first — so you fix the problem instead of reading about it online.

  • Compliant with Google's policies
  • Catch issues before they go public
  • Watch your rating climb

Counter — Reviews

baffee.com/corner-cafe/x7k2

Live

Re-point anytime.

No reprint.

For you

Finally, numbers that tell you something.

Every tap is a data point. See visits, satisfaction and review clicks by day, by location, by stand — all in one console you'll actually want to open.

  • Real-time tap analytics
  • Satisfaction trends
  • One dashboard, every location

This week

+18%

842

Taps

91%

Positive

37

Reviews

Live in minutes

Three steps from counter to insight

  1. 01

    Create a TapPoint

    Name it, pick where it lives and what it does. We mint a unique link, a QR code and an NFC URL on the spot.

  2. 02

    Print & place the stand

    Counter, table, or by the door. Peel, stick, done. Every tap flows straight back to Baffee.

  3. 03

    Read the room

    Feedback fills your inbox, reviews climb, and the console shows you exactly what's working.

“We put one stand by the till. Reviews went from a trickle to twenty a week, and I finally know which of my staff the regulars love. It paid for itself in a fortnight.”

AM

Amara Mensah

Owner, The Corner Café

Priced for a corner shop, built for a chain

Start free. Upgrade when the taps start adding up.

Starter

Independent cafés & shops

£19/mo

  • Feedback & review collection
  • Unlimited TapPoints
  • Basic analytics
  • 2 NFC stands included
Start free

Growth

Popular

Multi-location businesses

£49/mo

  • Everything in Starter
  • Multiple locations
  • Advanced analytics
  • Loyalty (coming soon)
  • Priority support
Start free

Enterprise

Chains & large retailers

Let's talk

  • Branch comparison
  • Till mapping & POS
  • Baffee Insights reporting
  • Dedicated onboarding
Talk to us

Your next customer is about to tap.

Set up your first TapPoint today. See real feedback before closing time.